Experiences, Perception, Expectations, and Meaning.
Design
Experiences, Perception, Expectations, and Meaning.
![Experiences, Perception, Expectations, and Meaning.](/content/images/2022/01/what-is-ux-02---HD.png)
Looking at the interactions through the lens of the product tells a partial story. Same through the lens of 1 individual. Same through the lens of 1 context.
Hi everyone, Kevin here.
For the purpose of a presentation, I’m currently revisiting this simple yet effective way to explain UX to non-designers (see picture 1) by Jennifer Aldrich.
![Picture 1 – Experience emerges from interactions between people & products/services.](https://www.kevinrichard.ch/content/images/2021/11/85363E1A-E93A-4BDF-9DEE-747A669BC2B8.jpeg)
Although I think this picture is good in its simplicity, I would also say it misses one other key aspect of what makes an experience and what makes UX design & UX research important: context.
Expanding on the original idea, here is my take:
- Picture 1: Experience emerges from interactions between people & products/services;
- Picture 2: Interactions are constrained by context and define meaning, perception, and expectations.
![Picture 2 – Interactions are constrained by context and define meaning, perception, and expectations.](https://www.kevinrichard.ch/content/images/2021/11/1A14F0BD-0E98-4259-9D40-2FA775C149D3.jpeg)
What are your thoughts?
Thank for reading! 🙏